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Metrics Library

A tiny sample of metrics available in Agile Tools

Lead Time

Scope:

Value Unit :: Product

Want to improve the techniques and processes to deliver validated requirements to customers faster? Lead Time can expose difficulties such as the ability to refine the requirements into well-defined Product Backlog Items, a faulty development process, team burning-out handling maintenance work, Product Backlog filling up with requirements, and others.

Market Share

Scope:

Organizational Unit :: Organization

Companies with larger market share are often able to raise prices and achieve other benefits from a strong market position. The goal is to grow your revenues faster than your competitors to gain market share.

Market Size

Scope:

Organizational Unit :: Organization

Knowing how large your market is, helps one assess the potential of a given product. The bigger the market, the more there is room to grow, and thus the rewards from successful scaling are all the more lucrative.

Mean Time To Repair

Scope:

Value Unit :: Product

Do you have dissatisfied customers just because of the inability to shorten the time from defect or service unavailability in the production to its removal/restoration? If so, talk about the process, talk about where to invest time - maybe to prevent the defects in the first place.

Product Gross Margin

Scope:

Value Unit :: Product

Increased sales will impact profitability to a larger extent if your products have a high gross margin. If you want to maximize the value created from scaling, you should focus on keeping your gross margin high.

Product Profit Margin

Scope:

Value Unit :: Product

Which products are the most profitable, and what is their profitability trajectory? Cutting costs early on poorly performing products or increasing strategic focus on promising products is key to sustained profitability.

Release Frequency

Scope:

Value Unit :: Product

Bringing down the time between releases is a major, maybe even the biggest indicator of excellence in the technical and process aspect of your product development capabilities.

Revenue Forecast Error

Scope:

Organizational Unit :: Organization

Revenues are the lifeblood of any business. Thus tracking the success in meeting revenue forecasts is the easiest way to identify the health of the business. Ensuring that you keep on track with the sales targets should be at the top of the list of any organization. If revenues are falling behind the targets or are erratic, that is a cause for concern.

Revenue Growth

Scope:

Organizational Unit :: Organization

Profitability and growth conjointly form a successful business. Profit is key to basic financial survival, while growth is key to profit and long-term success. Thus identifying growth opportunities and turning those opportunities into revenues is essential in every company or start-up.

Revenue per Customer

Scope:

Organizational Unit :: Organization

Having many customers is excellent. Having a lot of customers willing to spend big is even better. Measuring the revenue per customer ensures that sales are made with the right price, and the organization makes the most out of its hard-earned client base.

Revenue per Employee

Scope:

Organizational Unit :: Organization

A higher ratio indicates greater productivity which contributes to the business growth and profitability of the company. Is your workforce organized most efficiently? Maybe it is time to break hierarchies and find self-organizing teams more productive.

Scope Change

Scope:

Team

Improve planning sessions. Scope Change can reveal the team is not sharing knowledge or that there is not enough information available while ordering Product Backlog Items (PBIs), resulting in dropping an item during a current cycle and taking (and creating) a new PBI to satisfy some dependency.

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